Shipping policy
SHIPPING USA Continental
We are pleased to offer FREE domestic US shipping via USPS Parcel service (excluding HI, AK and US Territories). Typically USPS Mail delivers in 3-5 days. Expedited shipping options are available at checkout for an additional charge.
We will make every effort to process your order promptly. Average order processing time is between 1-2 business days when placed by 12pm EST. You will receive an email confirmation once your order has been received. An email notification with tracking number will be sent as soon as your package ships.
SHIPPING ASIA (Hong Kong, Macau, Singapore, Taiwan, South Korea, Australia)
We are pleased to offer FREE domestic HK shipping via HK post. Typically HK posts delivers within 1-2 days. Expedited shipping options are available at checkout for an additional charge.
Singapore, Taiwan, South Korea, Australia shipping will be provided via DHL.
We will make every effort to process your order promptly. Average order processing time is between 1-2 business days when placed by 12pm HKT. You will receive an email confirmation once your order has been received. An email notification with tracking number will be sent as soon as your package ships.
Currently, RE.VITYL™ products are only available for purchase in the US and selected countries in ASIA, but we are working to make RE.VITYL™ a globally distributed brand. We would love to hear from you and know what countries you would like us to ship to; please let us know at hello@re-vityl.com. To stay tuned for new updates on new shipping locations, please sign-up for our NEWSLETTER here. (insert link)
RETURNS
Due to the nature of our products and to maintain hygienic standards, we can only accept returns on unused, undamaged merchandise in the same condition that you received it. It must also be in the original packaging. Our policy is valid for (30) thirty days from the day of payment. If 30 days have gone by since your complete payment, unfortunately, we can’t offer you a refund or exchange.
Please review product descriptions carefully to avoid any potential skin allergies or sensitivities. Please see FAQ and product descriptions for care instructions. We are always happy to answer any questions you may have at, hello@re-vityl.com.
If there has been damage to your product at arrival, we apologize for the inconvenience and would be happy to send a replacement. Please email us at orders@re-vityl.com to notify us immediately upon receipt of your package so that a replacement can be sent.